![]() Windows - network-related third-party apps, such as a VPN or VNC, may interfere with Live's web connector executable - try disabling the apps and launching Live again.Windows - Live crashes on startup after selecting a custom VST folder.Windows - on Windows 7 because of missing system DLLs.Further issues that can cause Live to crash on launch: In situations where the method above was not successful, you may try a full reset of Live. Note: The folders for Live 9 and 10 are hidden by default. Mac: Macintosh HD/ Users//Library/Preferences/Ableton/Live x.x.x.Windows: \Users\\AppData\Roaming\Ableton\Live x.x.x\Preferences.Mac: Macintosh HD/Users//Music/Ableton/User Library/Templates.Windows: \Users\\Documents\Ableton\User Library\Templates.You can find and remove a corrupted or problematic template set by following the paths below: In this case, Live's template set may for example contain a problematic device or the preferences may have been corrupted. Note that the next time you open Live, it will open your default set again. If Live opens successfully, this may point to an issue concerning your current template set. If you believe that the crash might be caused by your template configuration, press and hold the key to temporarily open the default set. If the crashes persist, contact the plug-in manufacturer. ![]()
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